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The Denon DJ MCX4000 is versatile DJ controller with a compact footprint. This article walks through how to get up and running with the Denon DJ MC4000 and Serato DJ.

Contents

Driver Installation

Connect the MC4000 to your Mac or PC.

When you connect this unit to a computer for the first time or change USB connections on the computer, a message stating “Installing device driver software” may appear on the bottom right of the screen for Windows. Wait until the message “Your new hardware is installed and ready to use” appears.

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• Your Mac OS computer should recognize the device and automatically install the drivers.
  
• For PC Windows users, If the automatic driver installation fails, you can manually install the drivers using the below link:

Software Download

Once the driver is installed, download and install Serato DJ using this link.

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When you open Serato DJ, the software will be on trial mode for 14 days. You will have to use your Get 50% Off Serato DJ Voucher card that came with your MC4000 to purchase Serato DJ at a discounted price. Your voucher card would look as below.

NOTE: If you do not wish to purchase Serato DJ, you can use Serato DJ Intro - a limited version of the software. To download Serato DJ Intro, please refer to this link.

Once the software is installed, the MC4000 is plug and play with Serato DJ and Serato DJ Intro. No additional mapping is needed. You are ready to start using your MC4000 with Serato!

Additional Resources

Further Technical Support

Whether you are a customer or dealer, if you already own a Denon DJ product, or if you just have pre-sales questions, the Denon DJ technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

With the release of Apple's macOS Catalina, every creative professional will need to decide if updating is right for them. More often than not, the initial jump to a new OS will do very little, if anything, to benefit the creative artist. Changes to the OS and improvements in technology are more likely to have a negative effect on your software, hardware, and workflow; at least at first.

As a DJ, the only thing that truly matters is that your gear works and continues to work when you need it the most. Denon DJ has been actively testing our products with each Beta release of macOS Catalina 10.15 to guarantee our users know exactly what works and what will require updates before they make the jump to the new OS.

Contents

• Supported Hardware

3 Things You'll Need to Know

1. The process of updating your computer's operating system can be a little messier than we'd like to think. In some cases, the update doesn't go as smoothly as it should and some hardware drivers may need to be uninstalled.
   With the update to macOS Catalina 10.15, you may find that a supported device suddenly stops communicating after the update to Catalina. Here's how you can remove the existing drivers and reinstall:
   1. Navigate to the folders below. These are the places where third-party drivers are stored. If they have become corrupt, or they haven't been installed correctly, removing them and starting over may help.
      • Mac HD > Library > Audio > MIDI Drivers
      • Mac HD > Users > [Your User Name] > Library > Audio > MIDI Drivers
        Note: The second location may be hidden. To access the User Library, click on GO at the top, hold the Option key and select Library when it appears in the list.
   2. Move the contents of both folders into two new folders on your desktop.
   3. Once the folders are completely empty, restart the computer.
   4. Try your MIDI Device again.
      If your device requires drivers, please visit our support section below to check that your device is supported and to find links to the latest drivers. Make sure to read the next step in this section for precautions to take when installing drivers on macOS Catalina 10.15
      
2. macOS Catalina will include a security feature that will require the user to allow a system extension when installing a new driver. This is very simple and only needs to be done once for each driver. So, if you're installing any new driver on macOS Catalina, look out for a System Extension Blocked warning and see the driver section in this article for instructions.
   The good news is that this is only necessary if you are installing a new driver. If you are updating to Mojave and already have the latest driver for your device installed, you will not need to re-install the driver or complete these steps.
   
3. While your Denon DJ hardware and software are ready for macOS Mojave, that doesn't mean everybody is. If you use one of our products with a third-party software title like Ableton or Cubase, be sure to check with the developer to confirm support for the new OS before updating.

macOS Catalina 10.15

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Supported Hardware

The following products will work with macOS 10.15 Catalina without any need for additional drivers.

• DS1**
• MC2000
• MC3000
• MC4000**
• MC7000**
• MC6000MKII**
• MCX8000 - see details below
• PRIME 2
• PRIME 4
• PRIME GO
• SC5000 PRIME
• SC5000M PRIME
• X1800 PRIME
• X1850 PRIME

** Editor, utility, and/or firmware updater software for these products are not currently supported. This page will be updated as necessary to reflect all current support for macOS Catalina.

Please be aware: If you do not see your product listed in this article, it is not officially supported for use with macOS Catalina at this time.

MCX8000 Support

The MCX8000 is now officially supported for use with macOS Catalina 10.15 when used with the v1.0.3 macOS driver. Download from the link below.

Please have the required v1.0.3 driver installed before connecting the MCX8000 to your macOS Catalina operating system for use.

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Some users may experience a System Extension Blocked warning while installing the driver that indicates the system extension is signed by 'Akai Professional'. This is normal.

1. To proceed, click Open Security Preferences.
2. In the Security & Privacy window that appears, click the lock in the bottom left corner and enter your password to make changes to the Security settings.
3. Next to 'System software from developer 'Akai Professional' was blocked from loading' click Allow.
4. Click the lock in the bottom left corner to complete the changes.

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Supported Software

Please use the table below to check the status of all Denon DJ software being considered for support on macOS Catalina 10.15.

While your Denon DJ hardware and software may be supported, this does not mean that all your software will be able to make the jump. Be sure to check with other software developers to confirm their support for macOS 10.15 Catalina:

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• Virtual DJ
• Algoriddim

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Further Technical Support

Denon Dj Mc3000 Software

For any further questions or technical support, please visit the link below to connect with any of the following support options: online community support, phone support, email support.